Privacy Notice

References in this Privacy Policy Statement to "we", "us" and "southeast" are to www.downcoatusa.com.

 

At www.downcoatusa.com we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our website.

 

What information do we collect?

We ask for your name, telephone number, living address, and email address for competitions, prize draws or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Web site to help us develop and improve it further.

 

What the data will be used for?

Your data will enable us, and our processors, to fulfill your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you.

We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from www.downcoatusa.com. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

 All email messages and email newsletters will contain information on how you can unsubscribe or send an email to our customer services division on online-tradingzone1@hotmail.com writing "unsubscribe" in the subject heading; or call our customer services division - see the "CONTACT US" section below; or write to us at: Customer Services online-tradingzone1@hotmail.com, www.downcoatusa.com. is a registered data controller under the Safe Harbor Principles. We comply with the standards, procedures and requirements laid down in the Principles to ensure that the personal information you give us is kept secure and processed fairly and lawfully.

We will not pass your information on to other companies or other third parties for marketing purposes unless you have agreed for us to do so.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme or Credit Reference Agency, which may keep a record of that information. At all times where we disclose your information it will remain secure.

We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

We may ask for certain personal information from you which is necessary to provide you with the content and/or services you request. For example some of the services which ask you to provide personal information include:

Newsletters and subscriptions

Phone Alerts

Contributing to blogs

Sharing pictures and videos

Submitting questions or editorial feedback

 

Non-Personally Identifiable Information That We Collect

Cookies/Web server logs: Similar to other commercial Web sites, this Web Site utilizes standard technology called "cookies" and Web server logs to collect information about how the Web Site is used. Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web Site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at this Web Site, and the Web Sites visited just before and just after this Web Site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies. You should consult with your browser's provider/manufacturer if you have any questions regarding disabling cookies.

 

How Do We Use the Information We Collect?

We use your personally identifiable information to provide you with the information or content that you have requested. We will not send you any marketing material unless you have requested it through this Web Site.

Further information about how we use your personal information is provided on our web-pages at the point you submit your personal information to us.

We use non-identifying information collected on our Web Site in the aggregate to better understand your use of the Web Site and to enhance your enjoyment and experience. For example, we may use the information to improve the design and content of our Web Site or to analyze the programs and services that we offer.

We may employ other companies and individuals to perform functions on our behalf. Our employees, agents and contractors who have access to personally identifiable information are required to protect the information in a manner that is consistent with this Privacy Statement.

We may provide access to your personally identifiable information when legally required to do so, to co-operate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of this Web Site, to limit our legal liability and protect our rights, or to protect the rights and safety of visitors to this Web Site or the public. In those instances, the information is provided only for those limited purposes.

We will not share your personally identifiable information in ways unrelated to those described above without providing you with an opportunity to opt out of such use or otherwise prohibit such unrelated uses.

 

How Do You Access and/or Modify Your Personal Information?

If you visit this Web Site and volunteer personally identifiable information, you may modify, update or delete such information at any time by visiting www.downcoatusa.com. where you will have the opportunity to access and revise certain personally identifiable information. You should be aware, however, that it is not always possible to completely remove or modify information in our databases.

 

Privacy Protections for Children Using the Internet

Protecting children's privacy is important to us. For that reason, we do not collect or maintain information on our Web Site from those we actually know are under the age of 13, nor is any part of our Web Site targeted to attract anyone under 13. We request that all visitors to our Web Site who are under 13 not disclose or provide any personally identifiable information. If we discover that a child under 13 has provided us with personally identifiable information, we will delete that child's personally identifiable information from our records.

 

Data Security

We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk

 

Links

This Web Site contains links to third party sites as well as to other sites owned and/or operated by www.downcoatusa.com. Please be aware that www.downcoatusa.com. is not responsible for the privacy practices of any third party sites. Please also be aware that the privacy policies of other sites may differ significantly from the privacy policy of this Web Site. Therefore, we encourage our users to read the privacy statement of each and every Web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Web Site.

If any questions or suggestions about our privacy policy, please contact us at online-tradingzone1@hotmail.com